Our Privacy Policy
Giver Inc. (“Giver,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our websites, devices (including Stripe Reader S700), software, and any related services (collectively, the “Services”).
By using the Services, you consent to the data practices described in this Policy. If you do not agree, please discontinue using the Services.
1. Information We Collect
1.1 Information You Provide Directly
• Account Information: When you request an invite code, register as a church or organization, or create user profiles, we collect contact details such as name, email address, phone number, church name, bank details, and other relevant data.
• Device Registration: When linking a Stripe Reader S700 or similar device, we may collect the device serial number, assigned church, and hardware status information.
• Communications: If you contact us (email, phone, chat), we may keep records of the correspondence and any information contained therein.
1.2 Information Collected Automatically
• Usage Data: We automatically collect certain information when you access our Services, including IP addresses, browser type, operating system, referral URLs, and pages visited.
• Transaction Data: We record details of donations processed, including amounts, timestamps, device IDs, and transaction statuses. Payment card information is handled by Stripe or other third-party payment processors; we do not store full card numbers.
• Device/Hardware Data: For Stripe Readers or related hardware, we may collect device logs, error reports, location (if enabled), and network connection status.
1.3 Information from Third Parties
We may receive additional information about you from Stripe or other partners regarding payment transactions, account updates, or other events relevant to the Services.
2. How We Use Your Information
2.1 Service Provision
We use your information to provide, maintain, secure, and improve our Services, including donation processing, device registration, user authentication, and dashboard analytics.
2.2 Account Management
We use your contact details to create accounts, verify users through magic links, manage device associations, and communicate important updates.
2.3 Analytics and Improvements
We analyze usage data to troubleshoot technical issues, optimize performance, and enhance user experience. We may also use aggregated and anonymized data for internal analytics.
2.4 Legal Compliance and Protection
We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We reserve the right to disclose data to protect the rights, property, or safety of Giver, our users, or the public.
2.5 Communications
We may send you transactional emails (e.g., account confirmations, service updates, security notifications). You cannot opt out of receiving certain administrative or service-related emails.
3. Data Sharing and Disclosure
3.1 Third-Party Payment Processors
Stripe and other payment processors handle all financial transactions. Your payment data is subject to Stripe’s Privacy Policy or the applicable third-party processor’s policy.
3.2 Service Providers
We may share personal information with trusted third-party service providers who assist us with hosting, data storage, analytics, communications, or other support. They are contractually required to safeguard personal data and use it only for the services they provide to us.
3.3 Business Transfers
If Giver is involved in a merger, acquisition, bankruptcy, or asset sale, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership.
3.4 Legal Obligations and Protection
We may disclose information to respond to subpoenas, court orders, or other legal processes, and when necessary to protect our rights or defend against legal claims.
4. Data Retention
We retain personal information as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. We may retain certain anonymized or aggregated data indefinitely.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your information. While we endeavor to secure our systems, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security or that unauthorized parties will never be able to defeat our measures.
6. International Data Transfers
If you access the Services from outside the country where our servers are located, your information may be transferred across international borders. By using the Services, you consent to such transfers in compliance with applicable laws.
7. Children’s Privacy
Our Services are not directed to individuals under the age of 13 (or the relevant age of majority in your jurisdiction). We do not knowingly collect personal information from minors without parental consent. If you believe a minor has provided us with personal information, please contact us so we can remove it.
8. Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or object to the processing of your personal information. To exercise these rights, please contact us. We will respond in accordance with applicable laws.
9. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. When we do, we will update the “Last Updated” date. Your continued use of the Services after any changes constitutes acceptance of the revised Privacy Policy.
10. Contact Us
For any questions about this Privacy Policy or our data practices, please reach out to:
Giver Inc.